Why
should I preserve my gown?
What kind of gas is used?
What guarantee do I have that my gown has not been mixed up with anyone else's
gown?
Can I ever look at my gown in the future?
Do you use any acid-free tissue paper when packing?
Will my wedding gown crease in the container?
What are the accreditations of your cleaner?
Do you preserve other expensive dresses or costumes?
How should I ship my gown to you?
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Why
should I preserve my gown?
Many brides preserve their
gown in hopes that a daughter, sister or a friend may wear it someday. Others
preserve it for sentimental reasons. It is a treasured keepsake of your wedding
day, and even if a future daughter does not wear it, she undoubtedly will
treasure it also.
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What
kind of gas is used?
The gas used is pure
argon.
It is found naturally in the air that
we breathe and is harmless. As a matter of fact, it is probably used inside the thermal windows of your house. Argon is also used to preserve
the taste of wine. It is oxygen
which we are seeking to exclude. Oxygen is highly reactive and causes fabric
to yellow and deteriorate over time. Why, even the
Constitution, the Declaration of Independence and the Bill of Rights are preserved with argon!
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What
guarantee do I have that my gown has not been mixed up with anyone else's
gown?
All gowns are sequentially
numbered and tagged upon receipt. A description of the gown is entered at
the beginning of the order entry procedure. All customers who supply an e-mail
address will receive a digital picture of their gown at the exact moment prior
to packaging as proof of contents. The packers will confirm the order number
on the bottom of the pail with the order number on the gown in addition to
verifying the description of the gown. All picture files and orders are stored
on our database for purposes of traceability.
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Can
I ever look at my gown in the future?
You may open the container
with an ordinary screwdriver at any time. You must pry up every sealing tab
around the lid. But remember, that you will have
let the protective gas out. You must send it back to us for a gas refill
and a new lid. A special industrial tool
is used to crimp the lid on. We will
refill the original container and reseal it with a new lid for a nominal
charge.
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Do
you use any acid-free tissue paper when packing?
Never. No paper, cardboard
or any other cellulose or plastic product is placed in the container. Paper can
re-acidify with time.
Only your dress is encapsulated in the container.
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Will
my wedding gown crease in the container?
Your dress is gently
rolled up to prevent sharp creases and carefully placed in the container, while
simultaneously being filled from the bottom up with inert gas. Any minor wrinkling
which may occur can be easily restored in the future by a wetclean. What is far worse, is hanging the gown on a hanger which
stretches the fabric and weakens the seams or leaving the dress folded in a
compressed state. All gowns over ten feet in length must choose the 17 gallon container.
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What
are the accreditations of your cleaner?
Our master cleaner
has cleaned some of Princess Diana's dresses, Miss Michigan's dresses and many
wedding gowns costing
over $25,000. He is considered to be one of the most reputable and foremost dress cleaning experts in the industry.
Each dress is carefully checked for fabric types and soiling in order to
determine the proper cleaning method.
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Do
you preserve other expensive dresses or costumes?
Yes, we also preserve
christening gowns, theatrical costumes, kimonos, bridal lehengas, saris and many other special articles of
clothing. Please
contact our service department for a quotation.
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How
should I ship my gown to you?
Carefully roll your gown up and put
it in a strong plastic bag. Seal the top well and place it in a thick
cardboard box along
with the order form. Please include as much detail as possible about the gown
( designer, size, style, type of fabric, etc.). Print and affix the shipping
label. Be sure to get a tracking number plus insurance. We are responsible
for all return shipping.
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